Our family at Action Auto is made up of you our customers, team members and
the community we serve in Ramona. The health and safety of our family and
yours is our utmost priority.
With that in mind we are closely monitoring the rapidly changing situation around COVID-19 (also referred to as Coronavirus), responding to new information as it arises and preparing for all possible scenarios with the goal of continuing to serve you in any way that we can.
We are also following the guidance from the Centers for Disease Control (CDC) (https://www.cdc.gov/) and World Health Organization (WHO)(https://www.who.int/), as well as closely following local and state health departments and top medical experts as we implement our response. In an abundance of caution, we have taken the following steps beyond our normal high standards:
** *We've prepared our team members and re-emphasized existing sanitation and illness policies, including frequent and proper handwashing and our practices regarding wearing and changing of gloves.
*** We've implemented enhanced processes and the frequency in which we clean our shop. Specifically, we are paying special attention to guest touch points like seats, table tops, restrooms, door handles and other hard surfaces.
*** We've emphasized what team members can do to keep themselves and others safe, including not touching their face and staying home if sick.
** *We've come up with enhanced procedures to determine our team members fitness to return to work and risk of exposure after personal travel.
*We are here to serve you.*
*Action Auto will be open as usual for as long as we can do it safely.* We are also offering $25 OFF on oil changes and 10% OFF up to a $100 on major repairs. We also offer senior citizen and military discounts.
There is a possibility that all public gathering spots could be ordered to close as it has in other states or countries. If we do close, we will let you know and keep you posted when we will be back open.
These are difficult times and if we stay informed and take sensible precautions we can make the best of a tough situation. If you have any questions on any of this please call us at 760-788-4849.
Thank you for your continued support!